Posted by Abigale (Source)
Here are the answers to a lot of the questions I have seen on the forum since pre-orders for Rift have become available. I’ll be watching this thread for further questions and will do my best to keep you updated!
Where do I find my VIP code after I pre-order Rift? How do I apply it to my account?
When you pre-order through Trion, your account is automatically entitled for VIP access.
If you ordered through a partner, you need to:
1. Go to https://account.riftgame.com to login or create a new account
2. Click “Apply Code” on the left-hand navigation bar and enter your pre-order code.
I pre-ordered earlier from a partner and still have not received a code to enter on my account. When do I get that?
Our partners will be sending the codes out for their own orders. You should receive a code from the merchant directly.
Will other methods of payment (PayPal, for example) are offered for pre-orders?
We accept Visa, MasterCard, Discovery and American Express. Game Time Cards (available at major retailers) and PayPal will be accepted by March 1.
Do the in-game pre-order rewards apply to only one character on the account, or all characters?
They apply to all characters you create.
What if I already pre-ordered RIFT via a local retailer, or wish to pre-order RIFT via a retailer? Will I still get VIP access to upcoming beta events and the Head Start?
Yes. Once you apply a pre-order code to your account, you’ll receive an invitation to each beta event a few days before it begins.
Will the RIFT Collector’s Edition be available at European retailers?
Why is RIFT being released on different dates for North America (March 1st) and Europe (March 4th)?
Typical retail releases days are Tuesdays in North America and Fridays in Europe.
Is the start-date for the head-start period (February 24th) the same for every region?
If I purchase a digital copy of RIFT but live in Europe, will I be able to play on the North American servers on March 1st?
Will our closed-beta characters be wiped for the Head Start and launch of RIFT?
I have purchased my pre-order. How do I access the beta?
Invitations with info on downloading the beta client will be sent right before each event. We will inform you here on the forum when invitations start going out.